STANDARD CHARTERED BANK GROUP RECRUITMENT PRIVACY STATEMENT
This Group Recruitment Privacy Statement relates to the collection, use and disclosure of your Personal Data throughout the recruitment process by any member of the Standard Chartered Group (including affiliates and subsidiaries) (“SCB”, “the Group”, “we” “our” or “us”).
The Personal Data we process in relation to you is provided by you, third parties, collected through the SCB careers website (www.sc.com/careers), publicly available sources or generated during your application for your employment with us, through any media.
WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU
Personal data that we may process, as appropriate throughout the recruitment process includes, but is not limited to:
- name and contact details (such as telephone number, e-mail address and postal address);
- date of birth;
- curriculum vitae/résumé;
- current and previous employment details (including salary/bonus and employee benefits schemes);
- academic background (such as your university or school diplomas/certificates and other educational achievements);
- languages spoken and level of proficiency;
- job preferences including willingness to travel and/or relocate;
- marital status;
- results of any pre-employment testing such as psychometric testing;
- evidence of identity such as national ID/passport/resident card;
- immigration status and work permits including employment pass/work authorisations or other relevant documents;
- video, photographic images or audio recordings submitted or made as part of the recruitment process.
We may also process sensitive or special Personal Data where relevant to the recruitment process and where country laws permit us to do so, including where necessary to accommodate any special requirements.
Sensitive or special Personal Data processed may include but is not limited to:
- criminal record;
- racial/ethnicity information;
- trade union membership (if relevant in certain countries); and
- health related information including physical/mental health.
Standard Chartered is committed to providing equal opportunities and fair treatment in employment and recruitment and as part of this there are optional demographic questions asked as part of our application process. These questions are asked purely for the purposes of furthering those aims and creating a diverse and inclusive working environment.
The answers to these questions do not form part our selection process – they are not shared with the relevant decision makers. They are only reviewed as an aggregated and anonymised report for our Global Diversity and Inclusion and HR Analytics teams to better assess and address the Bank’s current level of diversity. Collecting data in this way is best practice for large global organisations.
Importantly, this section of the application is completely optional, and an applicant can choose at the onset not to participate.
We also process Personal Data provided by you in relation to third parties when it relates to your application for employment with SCB, such as details of your referees or declaring close personal relationships, close financial relationships, client and business partner connections for the purpose of protecting SCB and its customers from conflicts of interest, fraud and other financial crime. It is your responsibility to ensure anyone about whom you provide us with Personal Data is made aware that you are providing their Personal Data and for what purpose.
HOW WE COLLECT YOUR PERSONAL DATA
We collect Personal Data in the following ways:
We collect your Personal Data when you submit a job application and/or create a profile through our Careers websites or approved third party websites (the “websites”).
Social Network Sites
We may collect Personal Data about you from other sources. This includes social media channels, such as LinkedIn when you choose to provide us with a link to your profile as part of your job application through the integrated functionality on the Bank’s recruitment system. If you sign into the recruitment system using the LinkedIn functionality, we will collect your Personal Data from certain fields, by taking a snapshot and merging this with other data captured through the online application form to create a single profile.
The Bank also use various social media channels and job boards to advertise and communicate the Bank’s open opportunities. If you sign-in to the Bank’s recruitment system through a social media channel, or job board where the functionality allows, the Bank may use the content of your Job Board application as described above.
We will not collect your photographs or videos from any Social Network Site unless you submit a photograph or video voluntarily as part of your recruitment application.
We may also obtain your contact details from publicly available sources, including content that you have made public on Social Network Sites for professional purposes to make initial contact with you for recruitment purposes. If we contact you in this way, you will be given the opportunity to opt out of receiving any further information about career opportunities with SCB and you can subsequently opt out at any time by contacting firstname.lastname@example.org
Your Personal Data may be provided to SCB by recruitment agencies with whom you have registered an interest in working for SCB. Where a recruitment agency refers you to us, a profile will be created for you in our recruitment database based on the information provided and you will receive a notification asking you to log in and complete your candidate profile through a website. Candidates who do not log in and complete their profile within one month will have their profile deleted. Records will be maintained of who decided not to progress so that they are not contacted again.
Your Personal Data may also be collected from third parties during the recruitment process such as references from previous employers.
PURPOSES FOR WHICH WE PROCESS YOUR PERSONAL DATA
The processing of your Personal Data for recruitment purposes is:
- necessary to consider whether to enter into an employment relationship with you;
- necessary to comply with any legal right or obligations to which we are subject in relation to your employment of engagement; or
- carried out with your consent, to carry out criminal record checks and pre-employment searches with a credit reference agency, where countries laws permit;
and includes but is not limited to the following:
- to process your application including to identify and contact you;
- to determine whether you have the professional skills, expertise and experience for the position applied for;
- if you are offered a position with SCB, to verify the personal data provided including your identity, address, right to work, employment history and academic background and other background screening purposes including, where allowed by law, criminal record checks, searches with a credit reference agency and sanctions screening checks;
- to assist in the administration of the Group’s global recruitment programme, recruitment campaign planning, and compliance with related internal policies; and
- to provide you with information about other job vacancies if you would like the SCB to send you such notifications, which may include using data analytics to match your profile against vacant positions.
TO WHOM WE MAY DISCLOSE YOUR PERSONAL DATA
SCB operates globally and any authorised employee, agent and adviser in any country may be involved in processing your recruitment application. They may have access your full candidate profile, interview record psychometric test and background screening results
Your Personal Data may be disclosed to any of the following for any of the purposes outlined above:
- professional advisers, third party service providers, agents or independent contractors providing services to SCB;
- any person in connection with litigation or other legal proceedings, to obtain legal advice or for establishing, exercising or defending legal rights;
- any person to whom disclosure is allowed or required by Law and/or Regulation;
- any court, tribunal, Regulatory Authority or Governmental Entity;
- any criminal records bureau, credit bureau or credit reference agency when conducting background checks;
- to third parties to provide references at your request or with your consent;
- third parties to verify the accuracy of the Personal Data you provide us with for background screening; and
- third parties to whom we may transfer our rights and/or obligations under any agreement, including but not limited to a potential merger or acquisition of all or part of the Group’s business.
In some circumstances, we may provide your Personal Data to a third party who will determine how and why it will be processed. For example, where allowed by law we may require successful candidates to complete a pre-employment health assessment. The Group is an equal opportunities employer committed to a diverse and inclusive workforce and will always consider any reasonable adjustments which could be made to accommodate special requirements.
HOW LONG DO WE RETAIN YOUR PERSONAL DATA
Personal Data is retained as long as necessary for the purpose for which it is collected and to meet legal, regulatory and operational requirements. Retention periods may differ for each country. At the end of the retention period, non-identifiable data is kept for management information purposes.
SCB may also retain your contact information for the purposes of inviting you to join our Talent Network. If you join our Talent Network, you will receive information about SCB, invitations to events and/or receive information regarding job opportunities that may be relevant to your skills. If you choose not to join the Talent Network, we will record that fact and will only retain the minimum Personal Data necessary to ensure you are not contacted again about the Talent Network.
HOW WE PROTECT YOUR PERSONAL DATA
The security of your Personal Data is important to us and SCB implements technical and organisational measures to safeguard your personal data.
As an international organisation, SCB manages its people resources on a global basis and authorised personnel may access your Personal Data in any country in which SCB operates. Your Personal Data may therefore be transferred to employees, agents, advisors or third party service suppliers, and other third parties authorised to act on our behalf in countries that may not offer equivalent data protection or privacy laws to that of the country where you are located. When using external service providers, we require that they adhere to security standards mandated by SCB and regardless of where Personal Data is transferred, we take all steps reasonably necessary to ensure that it is kept securely.
If you are applying for a position in the European Union (“EU”) and your Personal Data is processed in a country outside of the EU, we will put in place contractual clauses approved by the EU Commission as providing an adequate level of protection.
You should be aware that the Internet is not a secure form of communication and sending and receiving information over the Internet carries with it risks including the risk of access and interference by unauthorised third parties. We do not accept responsibility or liability for the confidentiality, security or integrity of your Personal Data in connection with its transmission over the Internet.
UPDATING YOUR RECRUITMENT PROFILE
If you choose to create a profile on any of our websites or any other recruitment channel, it is your responsibility to maintain and update the personal data provided by you in your profile and SCB may from time to time request, via email that you update your Personal Data to ensure it is accurate. You can access, update or delete your Personal Data in your profile at any time.
We may undertake psychometric assessment of you to measure some aspects of performance including technical skills, and/or personality traits such as temperament or situational judgement. We use specialist third parties to decide which assessments are relevant to use, as well as to administer them and assess the results. We may use some assessments to determine whether you progress to the next stage of the recruitment process. You should note that some of these assessments may be made using automatic decision making. Please see the section below on automated decision making for further information.
If you do not consent to psychometric assessments where we deem it appropriate as part of the recruitment process, your application will not be able to be progressed.
AUTOMATED DECISION MAKING AND PROFILING
SCB uses a number of assessments across its hiring processes and which ones you encounter depend on the role for which you are applying. These assessments may include aptitude tests or behavioural assessments, such as situational judgement tests. How you perform on these assessments may determine your progression to the next stage of the recruitment process.
Some of these assessments may measure your performance on a solely automated basis and without human intervention (‘automated decision-making’). For example, you may be asked to complete a situational judgement test, which the Bank uses to assess your alignment to the Bank’s core behavioural values – the ‘Valued Behaviours Assessment’. The output of this assessment is solely based on automated decision-making and will determine whether or not your application progresses.
We use automated decision-making because it allows for greater consistency and fairness in the decision-making process, for example, by reducing the potential for human error and bias.
It is faster, more comprehensive, and more precise than human decision-making, thereby increasing the efficiency of the process. This means that candidates receive feedback more quickly and can therefore also apply for jobs elsewhere in a timely manner.
Furthermore, as a global organisation, SCB receives a significant number of applications and the quantity of applications received may mean that the use of automated decision-making is necessary since human involvement may not be practically possible.
If we undertake any assessments or profiling that will result in an automated decision relating to you, we will do so on the basis we think it is necessary to your application or with your consent; we will let you know and you will have the right to discuss the decision.
If you are offered a position with SCB, the accuracy of the Personal Data you have provided will be verified by our third-party background screening vendors.
A criminal record search will be undertaken, where allowed by applicable law. You may also be required to consent to such checks being undertaken. If you do not give your consent where required, we will not be able to continue with the recruitment process including the withdrawal of an offer of employment. SCB has a policy on the recruitment of ex-offenders which is available on request.
We may also use the services of a credit reference agency (“CRA”) to verify public information such as county court judgments, bankruptcies, decrees and administration orders. The CRA will record that such a search has been made about you, but it will not affect your credit rating.
Where there are anomalies or discrepancies you will be contacted by a recruitment specialist and you may be required to supply further personal data to enable further enquiries/verification to be completed.
If you do not provide information where requested, provide misleading, false or inaccurate information or withhold any material information, we reserve the right to stop the recruitment process including withdrawing an offer of employment.
If you are selected to participate in a video interview, you will be directed towards our third-party digital platform, where you will need to provide verbal responses to pre-set questions displayed in text, and these are designed to assess your suitability against the requirements of the role for which you have applied.
Your interview will be viewed by the SCB recruitment adviser assigned to the role being advertised, the Hiring Manager, and /or those persons specifically involved in the hiring of the position to evaluate your responses in line with our rating criteria. You will be assigned a score based on the answers you provide, which will determine whether you participate to the next stage of the recruitment process. Your recorded interview will be held securely on the third-party platform, where it may also be accessed for the provision of technical or administrative support by the parties involved in its maintenance and operation.
SCB recruitment activities are generally not aimed at minors. If you are a minor in the relevant jurisdiction, you must obtain the consent of your parent or guardian before contacting SCB in relation to recruitment.
THIRD PARTY WEBSITES
This Group Recruitment Privacy Statement does not apply to any processing of your Personal Data carried out by or on behalf of any third-party websites where SCB online recruitment advertisements are displayed or to linked third-party websites that SCB does not operate or control.
UPDATES TO THE GROUP RECRUITMENT PRIVACY STATEMENT
This Group Recruitment Privacy Statement may be updated from time to time and it is your responsibility to visit our websites regularly for the most recent version.
ACCESSING AND CORRECTING YOUR PERSONAL DATA
If you wish to access, correct or request deletion of your Personal Data other than your profile through the website, or have questions regarding this Statement please email: email@example.com
If you are registered to receive job alerts or other information and then subsequently you no longer wish to receive such information from us, you have the option at any time to amend your profile choices so as not to receive such job alerts and/or other information from us.
YOUR RIGHT TO ERASURE
You may have the right in some circumstances to ask for some of your personal data to be deleted, for example when there is no longer a valid reason to process it. This is not an absolute right to have any personal data deleted that you wish.
YOUR RIGHT TO OBJECT TO OR RESTRICT THE PROCESSING OF YOUR PERSONAL DATA
In some circumstances you may have the right to object to how we process your Personal Data or restrict its processing but this does not mean you can decide or choose how we process your Personal Data. If you have any concerns about how we process your Personal Data, please email: firstname.lastname@example.org
If you have a complaint in relation to the processing of your Personal Data and you are not happy with the way we deal with it, please email: email@example.com
The Chief Data Protection Office can be contacted at: firstname.lastname@example.org or at Standard Chartered Bank, 1 Basinghall Avenue, London, EC2V 5DD.
You also have the right to complain to any data protection authority that exists in the country where you have a relationship with the Bank. You may also have this right in the country in which are you are located if this is different from the country with which you have a Bank relationship. For details, please email email@example.com.